What is your return policy? We accept product returns within 90 days of your purchase. Returns are free! Please note, original shipping and handling fees are non-refundable. Items purchased with a ...
All subscriptions automatically renew at the end of the subscription plan. As a new subscriber, you can choose from the following plans (taxes may apply): Grooming Subscription Plans: Monthly Re...
Each month, you'll have a variety of customization options to choose from! With Sample Choice, you can do one of the following: Choose one of the samples for your next box. The rest of your sample...
I am trying to checkout, but my order won't process! Double-check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was e...
When will my box ship? Birchbox Beauty Subscriptions ship by the 10th of each month. Birchbox Grooming and Grooming Plus Subscriptions ship by the 25th. If this is your first box, your box will shi...
While we’re not able to specify that your subscription only includes clean beauty samples, we work with as many cruelty-free and ingredient-conscious brands as possible. We're currently unable to g...
Auto-renewal reminders are sent to subscribers with 3, 6, and 12-month beauty & grooming subscriptions 30 days before it is set to renew. If the subscription is not opted out, it will automatically...
Each month, you'll be able to choose from a curated selection of full-size products from our Shop to pre-order and have shipped with your monthly Birchbox — no extra shipping fees! We'll charge you...
On mobile web or desktop, Month-to-Month Subscriptions (without term commitment) can be canceled at any time in your Account Settings beneath the “Subscriptions” heading. If you’ve already been bil...
Our mission is to help our subscribers discover new favorites from every category, so we don’t offer the option to exclude a specific product type. We understand how frustrating it is to receive a ...